On 6/28/2023 Found evap completely iced over. Emptied unit and deiced. Put unit back together and turned on. Found thermostat set to 9 and evap motor turning off and thermostat satisfy. Hardwired evap motor to always run and help deice coil during the off cycle. Set thermostat to 2 and watched box temp reach 37*f and turn off. Customer is happy with that in Austin Hill Texas.
Near Duval St Austin, Texas 78705
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Servicing: From Temple to San Marcos
Marble Falls to La Grange.
And all the areas in-between. Give us a call, you will be glad you did! 
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