This company has phenomenal customer service and satisfaction. Jeremy has spent hours at Sorrento’s Drive thru over the last 2 weeks stopping at nothing to make sure our ice machine gets fixed. He arrives without having to be called back to check on our machine to see if his adjustments have fixed the issue, and communicates directly with the manufacturer, set on the end result being a working ice machine. Props to Pro refrigeration for going above and beyond and being so reliable!

tori dunn,

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