I was so happy that I received a call back from Clay over the weekend after I submitted an emergency issue. I received a call back, an appointment was scheduled and Adriel was over to work on our external AC unit until it was repaired. He also returned to update our evaporator coils in the attic and we had a newer coil system in no time. Thank you for your time and professionalism, Pro Refrigeration!
Jacqueline Wood, https://goo.gl/maps/eFWmjmXWACV9x13Y8
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Exceptional service. Anyways very timely and proactive about finding solutions to our problems.
Great service. Technician Tito went above and beyond
Outstandingly professional. Tito is sharp and very knowledgeable. The Pro Refrigeration crew knows what they are talking about.
Shows up on time and gives quality service. Cares about the work that he does. Follows up very quickly.
Always friendly, honest service!
We had a leak coming from our reagent cooler in the Chem dept. Chris arrived in a timely manner and quickly went to work. Had our problem resolved in no time and was extremely helpful and professional. I would definitely recommend PRO REFRIGERATION! Will be using their services in the future.
Our main walk in cooler went down rapidly. We couldnt find anyone to come out same day. Clay and his team showed up within a few hours and found the problem right away. After replacing the compressor, they found a few items missed by the installers who originally setup the vault. It has never ran so well. Bravo to Pro Refrigeration LLC. Highly recommended.
We have been using Pro Refrigeration for almost two years and we will for many years to come. They are very responsive to emergencies and always try to help solve the issue. I just made an appointment with them to come service the AC unit at my house. They are at the top of our list for maintenance and repairs!!
Absolutely superior customer service and competent repair. Our cooler has never operated better thanks to Clay. He's now on my speed dial!
My tenants had an emergency AC repair request during the evening. After never receiving a call-back from another AC repair company, I called Clay and he sent a technician within the hour. I was so relieved. Adriel worked with our property manager to repair various parts of the AC unit, ran to Home Depot during the job and returned to complete the repair. He went above and beyond to repair and "tune up" our AC unit. Thank you Clay for your customer service! I'll definitely call you when we're in need!
Jacqueline W., https://www.yelp.com/biz/pro-refrigeration-austin-3?hrid=4jNkBH-xCxkVa-YjYGmgmg&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct)
We recently completed an upgrade to our facilities at The Jackson School Of Geo-sciences At The University Of Texas at Austin. The Pro Refrigeration team did and outstanding job for us and were extremely professional and courteous. Clay helped us design a walk in cooler for our irreplaceable collections from around the world. This was not a simple replacement project. The removal of the old unit and the delivery of the much larger unit was not an easy task as everything had to be passed through building windows as the building elevator was too small. Clay and his team kept us at ease while they navigated the challenges of installing this type of equipment into a building built in 1941. This project has been well received by those who house their samples within the new walk in cooler. We would definitely consider Pro Refrigeration for any future work and would without a doubt recommend them to anyone who is looking for a trustworthy, reliable, professional refrigeration contractor. Call Clay at Pro Refrigeration for an honest answer.
Chris S., https://www.yelp.com/biz/pro-refrigeration-austin-3?hrid=wePMeMKNzrtIYBriIjQcsA&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct)
Highly recommend Pro Refrigeration if you are in need of AC work and or replacement. Could not have asked for better service, fast, knowledgeable, and best of all, affordable pricing!
Brad and Jennifer Marshall, https://goo.gl/maps/uw65bjPcQmstFJqx9